ICT Directorate

Welcome to ICT Directorate at Ambo University!

About Us:

The ICT Directorate at Ambo University is dedicated to providing cutting-edge technology services and support to enhance the academic, research, and administrative activities of the university. We strive to create a technology-rich environment that enables seamless communication, collaboration, and innovation among faculty, staff, and students.

Our Services:

  1. Network Infrastructure: We maintain a robust and secure network infrastructure that ensures reliable connectivity across the campus. Our team continuously monitors and upgrades the network to meet the growing demands of the university community.
  2. Internet Connectivity: We provide high-speed internet connectivity throughout the campus, enabling students, faculty, and staff to access online resources, conduct research, and stay connected with the global academic community.
  3. Email and Communication: We offer a reliable email service to all members of the university, facilitating effective communication and collaboration. Our team also supports other communication tools such as instant messaging and video conferencing to promote efficient interaction among the university community.
  4. Computer Labs and IT Equipment: The ICT Directorate manages computer labs equipped with the latest hardware and software resources to support academic and research activities. We also provide technical support for the maintenance and repair of IT equipment across the campus.
  5. E-Learning and Learning Management Systems: We support the integration of technology into teaching and learning through the implementation and maintenance of e-learning platforms and learning management systems. These platforms enable faculty to deliver online courses, share learning materials, and interact with students in virtual classrooms.
  6. Software and Application Support: We offer assistance and guidance to faculty, staff, and students in utilizing various software applications required for academic and administrative purposes. Our team provides training and troubleshooting support to ensure smooth operation of these applications.
  7. Data Security and Privacy: The ICT Directorate takes data security and privacy seriously. We implement robust security measures to safeguard sensitive information and protect the university’s digital assets. We also educate the university community about best practices in data protection and offer guidance on privacy-related concerns.
  8. IT Help Desk: Our dedicated IT Help Desk is available to provide technical support and assistance to faculty, staff, and students. Whether you have questions about network connectivity, software installation, or any other IT-related issue, our knowledgeable staff is ready to assist you.

We are committed to staying at the forefront of technological advancements and continuously enhancing our services to meet the evolving needs of the university community.

The ICT Directorate at Ambo University is here to empower you with the tools and resources necessary to excel in your academic and professional endeavors.

Contact us today for any IT-related queries or assistance. We look forward to serving you!

Responsible Staff: Yonas Teshome (MSc.)